The Terms and Conditions were last updated on 04/11/2025.
1. Introduction
These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or to products or services you receive from us. If provisions of the additional contracts conflict with provisions of these Terms, the provisions of the additional contracts shall prevail.
1.1 Scope of the online services
These Terms and Conditions apply to our online offerings at xuviate.com including all subdomains (in particular ccpm-addon.xuviate.com) as well as to related transactions concerning our products and services. Where special conditions apply to individual offerings and/or subdomains, those conditions take precedence over the provisions of this document.
2. Binding nature
By registering, accessing, or otherwise using this website, you hereby agree to be bound by the Terms and Conditions set out below. The mere use of this website presupposes your knowledge and acceptance of these Terms and Conditions. In certain cases, we may also ask you to give explicit consent.
2.1 Use by businesses
Our offerings are primarily directed at businesses (Section 14 BGB). If you are a consumer (Section 13 BGB), statutory consumer protection rights remain unaffected; any conflicting restrictions in these Terms do not apply to consumers.
3. Electronic communication
By using this website or communicating with us electronically, you consent to and acknowledge that we may communicate with you electronically on our website or send you an email, and you agree that all agreements, notices, disclosures, and other communications that we send you electronically meet all legal requirements, including but not limited to the requirement that such communications be in writing.
4. Intellectual property
We or our licensors own and control all copyrights and other intellectual property rights on the website as well as the data, information, and other resources displayed on or accessible via the website.
4.1 All rights reserved
Unless specific content provides otherwise, you are granted no license or other right under copyright, trademark, patent, or other intellectual property rights. This means that you may not use, copy, reproduce, perform, display, distribute, embed into an electronic medium, modify, reverse engineer, decompile, hand over, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form without our prior written permission, except and only to the extent otherwise provided in the provisions of mandatory law (such as quotation rights).
5. Newsletter
Notwithstanding the foregoing, you may forward our newsletter in electronic form to other persons who may be interested in visiting our website.
6. Third-party property
Our website and subdomains may contain hyperlinks or other references to third-party websites, services, or interfaces (including but not limited to Businessmap/Businessmap API, Vercel as hosting provider, and Supabase as database/configuration service). We do not monitor or review the content or availability of such external offerings. Third-party products or services are subject exclusively to their respective terms and conditions. We assume no responsibility for the privacy practices, security, scope of functions, availability, or content of such third parties. The use of external offerings is at your own risk. You are responsible for reviewing the terms of use and privacy information of the respective providers before using them.
6.1 Relationship with Businessmap
Xuviate GmbH is an official Premier Partner of Businessmap Ltd., a company based in Sofia, Bulgaria, and provider of the project management software “Businessmap.” As part of this partnership, Xuviate provides support services for Businessmap customers, in particular by responding to customer inquiries and assisting with the introduction and use of Businessmap. For these activities, Xuviate receives a monthly compensation from Businessmap, the amount of which may depend on the type of customer support (e.g., new customer acquisition or ongoing customer care). The contractual relationship for the use of Businessmap exists exclusively between the customer and Businessmap Ltd. Xuviate is not a party to this relationship and does not act as an agent or vicarious agent of Businessmap. The partnership does not establish any obligation or authorization to process customer data on behalf of Businessmap and has no functional or legal connection with the provision of the CCPM Add-on. The CCPM Add-on is offered independently by Xuviate and may also be provided to other companies regardless of the Businessmap partnership.
7. Responsible use
By visiting our website, you agree to use it only for the purposes intended and permitted by these Terms, additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You may not use our website or services to use, publish, or distribute material that consists of (or is linked to) malicious computer software. Do not use data collected on our website for direct marketing activities and do not conduct systematic or automated data collection activities on or in relation to our website. Engaging in activities that could cause damage to the website or that could impair the performance, availability, or accessibility of the website is strictly prohibited.
7.1 Use of third-party interfaces
Where our application connects via third-party interfaces (APIs), you warrant that you are contractually entitled to use these interfaces and that you comply with the applicable terms of use (including any retrieval restrictions/rate limits). You must keep your own credentials (e.g., API keys) secure and not disclose them to unauthorized persons. In particular, attempts to circumvent security mechanisms or to conduct load/penetration tests without the prior consent of the respective third-party provider are not permitted.
8. Registration
8.1 User accounts
Our online services may require or enable various user accounts (e.g., accounts for the website, the academy, or individual applications such as the CCPM Add-on). Registration may take place either via a form on the respective platform or via an invitation or activation process. During registration, it may be necessary to provide certain information and choose a password. You are obliged to provide correct and current information as part of registration.
8.2 Confidentiality and security
You are responsible for maintaining the confidentiality of your credentials and must not share them with unauthorized third parties. You are responsible for all activities carried out via your accounts or credentials. If you suspect that your credentials have been lost or disclosed, you must inform us immediately. After termination or blocking of an account, you may not create a new account without our consent.
8.3 Authorized users and use
Access may be used exclusively by you or your duly authorized employees. You must ensure that all user accounts are used only within the granted permissions and exclusively for lawful purposes. Transfer or shared use of user accounts by multiple persons is not permitted unless expressly allowed.
9. Refund and return policy
9.0 Clarification
Where our services are provided free of charge (e.g., test/pilot access, internal tools, or add-ons without separate remuneration), there is no entitlement to a refund.
9.1 Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period expires 30 days after the day the contract is concluded. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement (e.g., a letter sent by post, fax, or email). Our contact details can be found below. You may use the attached model withdrawal form, but it is not obligatory. You may also fill out and submit the model withdrawal form or any other clear statement electronically on our website. If you use this option, we will promptly send you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g., by email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. This right of withdrawal applies only if you act as a consumer (Section 13 BGB).
9.2 Effects of withdrawal
If you withdraw from this contract, we will reimburse you for all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by you), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement. If you requested that the performance of services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract in comparison with the full coverage of the contract. Please note that there are some statutory exceptions to the right of withdrawal, and some items therefore cannot be returned or exchanged. We will inform you if this applies in your particular case.
9.3 Businesses
For businesses (Section 14 BGB), the statutory right of withdrawal is excluded.
9.4 Digital content/services
For digital content and/or digital services where performance begins before the expiry of the withdrawal period, the right of withdrawal expires after you (if a consumer) have expressly consented and confirmed your knowledge of the loss of the right of withdrawal.
10. Your posted content
We may provide various open communication tools on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews, and various social media services. It may not be possible to verify or monitor all content that you or others share or submit on or via our website. However, we reserve the right to review content and to monitor the use and activity of our website and to remove or reject content at our sole discretion. By posting information or otherwise using open communication tools, you agree that your content complies with these Terms and Conditions and is not illegal or unlawful or infringing on the legal rights of any person.
11. Idea submissions and use of jointly developed materials
Please do not submit ideas, inventions, concepts, or other information that may be considered your intellectual property and that you wish to present to us outside of an existing contractual relationship or agreed collaboration, unless we have previously concluded a corresponding written agreement (e.g., non-disclosure agreement or IP agreement). If you submit unsolicited suggestions or ideas to us, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, modify, publish, or further process such content—without any claims to compensation or recognition arising therefrom. This provision does not apply to ideas, concepts, or materials developed or shared within the framework of an existing business relationship, a consulting project, a mastermind group, or any other contractually agreed collaboration with Xuviate GmbH. However, Xuviate is entitled to use general experiences, methods, insights, and suggestions resulting from such projects to further develop its own products, services, and training offerings, provided that no confidential information or personal data is disclosed.
12. Termination of use
We may, at our sole discretion, temporarily or permanently modify or discontinue access to the website or any service on it at any time. You agree that we shall not be liable to you or any third party for such changes, suspensions, or interruptions of your access to or use of the website or of content that you may have shared on the website. You are not entitled to compensation or any other payment, even if certain features, settings, and/or content that you have contributed or rely on are permanently lost. You must not circumvent or attempt to circumvent any access restriction measures on our website.
12.1 Free services; changes
Where services are provided free of charge (e.g., add-ons, pilot and test access), we are entitled to restrict, modify, or discontinue them at any time. There is no entitlement to continued provision.
12.2 Data responsibility
You are responsible for backing up your data, in particular data processed or displayed via third-party interfaces (e.g., Businessmap). We do not owe any data restoration.
13. Warranties and liability
Nothing in this section limits or excludes liability that cannot be limited or excluded by law. Our websites and subdomains (including ccpm-addon.xuviate.com) and all related content and features are provided “as is” and “as available.” We make no express or implied warranties regarding availability, freedom from errors, fitness for a particular purpose, interoperability with third-party systems, or completeness of content. In particular, we do not warrant that (i) services will be available uninterrupted, timely, secure, or error-free, (ii) interfaces to third-party providers (e.g., Businessmap API) will be provided permanently and unchanged, or (iii) content is always up-to-date and correct.
13.1 Limitation of liability
To the extent permitted by law, we are liable only for intent and gross negligence. Liability for slight negligence is excluded; this applies in particular to indirect damages, lost profits, loss of data or production, as well as damages resulting from data loss or lack of data availability. Unless otherwise stipulated in an additional contract, our liability is limited in amount—regardless of the legal basis—to the amount that you paid us in the relevant billing period for the specifically affected service. For services provided free of charge, liability—except in cases of intent—is excluded. You are responsible for (i) data backup, (ii) the lawful use and configuration of interfaces, and (iii) the verification of results before productive use.
14. Privacy
We take the protection of your personal data very seriously and are committed to respecting your privacy. Further details on the nature, scope, and purpose of the processing of personal data can be found in our Privacy Policy. Information on the cookies and similar technologies we use can be found in our Cookie Policy. All services offered on our websites are subject to applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
14.1 Additional provisions for the CCPM Add-on
The following special data protection provisions apply in addition for the use of our application ccpm-addon.xuviate.com.
14.2 Processing and processors
The Add-on is hosted on the Vercel platform. The Supabase service is used for configuration and user settings. These providers process data as technical service providers (processors within the meaning of Art. 28 GDPR) exclusively in accordance with our documented instructions. No project content from the customer’s Businessmap system is permanently stored; only temporary processing takes place for display and synchronization via the Businessmap API provided by the customer.
14.3 Diagnostic data
To ensure the stability, security, and functionality of the Add-on, we collect technical and diagnostic data. This may include, among other things, the start and end time of sessions, Businessmap API functions called, error messages, performance parameters, and anonymized log data. This information is used solely for maintenance, security, and error analysis purposes and is not used for profiling or marketing purposes. The data is retained for the period necessary to fulfill these purposes and is then deleted or anonymized. Personal data is transferred to third countries outside the EU/EEA only insofar as this is necessary for the use of the processors employed (e.g., Vercel, Supabase) and appropriate safeguards in accordance with Art. 46 GDPR are in place.
14.4 Cookies and session data
The Add-on uses only technically necessary cookies and session data (e.g., for authentication via Iron-Session). These serve solely to ensure the secure use of the application and are deleted at the end of the session. No analysis of user behavior or marketing tracking takes place. Further details can be found in our Cookie Policy. Additional information about the processors used, legal bases, retention periods, any transfers to third countries, and your rights (access, rectification, erasure, objection, etc.) can be found in our Privacy Policy.
15. Export restrictions / Compliance with laws
Access to the website from territories or countries where the content or purchase of products or services sold on the website is illegal is prohibited. You may not use this website in violation of Germany’s export laws and regulations.
16. Affiliate marketing
We may engage in affiliate marketing through this website, whereby we receive a percentage or commission for the sale of services or products on or via this website. We may also accept sponsorships or other forms of advertising compensation from companies. This disclosure is intended to comply with legal requirements relating to marketing and advertising that may apply, such as the rules of the U.S. Federal Trade Commission.
17. Assignment
Without our prior written consent, you may not assign, transfer, or sub-contract any of your rights and/or obligations under these Terms and Conditions in whole or in part to any third party. Any purported assignment in breach of this section is void.
18. Breaches of these Terms and Conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such actions as we deem appropriate to deal with the breach, including temporarily or permanently blocking your access to the website, contacting your internet service provider to request that your access to the website be blocked, and/or bringing legal proceedings against you.
19. Force majeure
Except for the obligation to pay, a delay, failure, or omission by a party in the performance or observance of any of its obligations under this contract shall not be deemed a breach of these Terms and Conditions if and for so long as such delay, failure, or omission is due to a reason beyond the reasonable control of that party.
20. Indemnification (hold harmless)
You agree to indemnify Xuviate GmbH, its legal representatives, employees, and vicarious agents from and against all claims, demands, damages, losses, costs, and expenses (including reasonable legal costs) arising from your unlawful or contractual breach in the use of our services. This applies in particular to violations of these Terms and Conditions, applicable laws, third-party rights, or the terms of use of connected third-party providers.
20.1 Third-party compliance
The indemnification particularly includes claims by third parties arising from (i) violations of API or third-party terms of use (e.g., Businessmap), (ii) improper use or disclosure of credentials, or (iii) unauthorized automated data collection or manipulation. The obligation to indemnify does not apply insofar as Xuviate caused the damage intentionally or through gross negligence.
21. Waiver
The failure to enforce any of the provisions of these Terms and Conditions or of an agreement, or the failure to exercise a termination option, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any such agreement or part thereof or the right thereafter to enforce each and every provision.
22. Language
These Terms and Conditions shall be interpreted and construed exclusively in English and German. All notices and correspondence shall be written exclusively in these languages.
23. Entire agreement
These Terms and Conditions, together with our Privacy Policy and our Cookie Policy, constitute the entire agreement between you and Xuviate GmbH in relation to your use of this website.
24. Updates to these Terms and Conditions
We may update these Terms and Conditions from time to time. You are required to review these Terms and Conditions regularly for changes or updates. The date indicated at the beginning of these Terms and Conditions is the last revision date. Changes to these Terms and Conditions become effective once such changes are published on this website. Your continued use of this website following the posting of changes or updates shall be deemed to indicate your agreement to comply with and be bound by these Terms and Conditions.
25. Governing law and venue
These Terms and Conditions are governed by German law. To the extent permitted by law and if the customer is a merchant, the exclusive place of jurisdiction shall be the registered office of Xuviate GmbH in Germany. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid or unenforceable, that part shall be modified, deleted, or enforced to the maximum extent permissible so as to effect the intent of these Terms and Conditions. The remaining provisions shall remain unaffected.
26. Contact information
This website is owned and operated by Xuviate GmbH. Binding provider identification (legal notice/Impressum) and contact details can be found in the Imprint. You may also contact us regarding these Terms and Conditions via our contact page or by email.
27. Special terms for the web application “CCPM Add-on”
27.1 Service description
The CCPM Add-on enables authorized users to access, display, analyze, and edit project management data via third-party interfaces (APIs), in particular Businessmap. The Add-on does not constitute an independent project management platform but extends the functionality of existing Businessmap accounts through additional views, calculations, and evaluations.
27.2 Access and authorization
Access is provided exclusively to authorized users (e.g., existing customers or individually approved test or pilot users). Xuviate may restrict or revoke access at any time if abusive use, security risks, or contractual violations become apparent.
27.3 Third-party providers and dependencies
The function and availability of the Add-on depend on third-party services (e.g., Businessmap API, Vercel, Supabase). Xuviate has no influence on their availability, scope of functions, interface changes, or pricing. Changes by these providers may affect the functionality of the Add-on without giving rise to claims against Xuviate.
27.4 No warranty of specific characteristics (“as is”)
The Add-on is provided without any assurance of specific characteristics. Use is at the customer’s own risk. Results and calculations must be verified by the customer before productive use.
27.5 Processing and modification of customer data
Depending on the functions selected by the user, the Add-on may read and modify existing cards and their attributes within the customer’s Businessmap system. This includes, in particular but not limited to, fields such as title, type, color, planned start and end dates, size, and other metadata available via the Businessmap API. Each user authenticates to Businessmap with their own personal API key. This key is provided by the user and used solely to establish the connection between the Add-on and the Businessmap API. For each request to the Businessmap API, the key is processed server-side for the duration of the respective request to enable communication with Businessmap. The key is not stored permanently, not logged, and is automatically discarded after completion of the respective request. Xuviate has no access to the API key at any time outside of this technically necessary process. The Add-on accesses only data for which the respective user is authorized within Businessmap. Xuviate assumes no responsibility for the substantive correctness, completeness, or consequences of such changes. The customer is obliged to ensure, prior to use, that they have sufficient permissions and that changes within their Businessmap account are authorized by them. The customer remains solely responsible for the backup, validation, and recoverability of their data. Xuviate is not liable for data loss, inconsistencies, or miscalculations resulting from faulty or delayed responses from the Businessmap API.
27.6 Customer-side configuration required in Businessmap
The correct functioning of the Add-on requires a specific data structure within Businessmap. This includes, in particular, existing custom fields (e.g., CCPM – Remaining Working Days, CCPM – Last Update Date, and others) as well as, optionally, certain workflows or card linkages. The Add-on does not automatically create or modify such structures. The customer is responsible for ensuring that the required fields and settings exist and are correctly configured. Xuviate is not liable for malfunctions, data errors, or integration issues resulting from incomplete or incorrect configurations in the Businessmap account.
27.7 Customer responsibility
The customer is responsible for the lawful use of the Businessmap API, for the content of the processed data, and for its backup. This includes, in particular, (i) compliance with the contractual and technical terms of use of Businessmap, (ii) the secure handling of their own API key, (iii) the verification of results before productive use, and (iv) ensuring that the use of the Add-on does not enable unauthorized data access within their organization.
27.8 Support and changes
Support services are provided subject to availability (“best effort”). Xuviate may change, supplement, or discontinue functions of the Add-on at any time insofar as this is technically, legally, or economically necessary.
27.9 Remuneration
Where remuneration is agreed (e.g., a monthly service price), the conditions communicated in the ordering process or in a separate agreement apply. Until such an agreement is reached, the Add-on may be provided free of charge, without any entitlement to continued provision.
27.10 Liability
Section 13 (Warranties and liability) applies. Where provided free of charge, liability—except in cases of intent—is excluded.