Johan Pretorius (ICT Manager at Aerosud) recounts how they literally overnight transformed an IT team with low morale into an impressive service delivery unit!
The title sounds like magic, but Johan explains exactly how anyone can achieve such outcomes by using decidedly low-tech tools and some easy concepts.
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About the author
Business Agility Coach | Abundance Thinker | Helping Mid-Market Companies Evolve by Using the Kanban Methodology
- As trained Industrial Engineer with close on 25 years' experience as IT Professional and Business Executive in the mid-market IT industry, Mathias Tölken loves to share his experiences and expertise with others.
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