60. The Impact of Adding Business Analysts to the IT Team

November 28, 2018


In this Episode, Hendré Claassen, IS Manager at Fruitways, gives some background as to what triggered Fruitways to add Business Analysts – first to the IT team and later into the different business units. He does touch on the prerequisites and gives recommendations on how to start and evolve this service to the business by interrogating his own journey. Mathias and Hendré furthermore discuss what the role of a Business Analyst comprises of and how the ideal candidate for this role looks like. They also touch on how to select the tools for the service, with the specific eye on the constraints of any midmarket company.

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About the author

Business Agility Coach | Abundance Thinker | Helping Mid-Market Companies Evolve by Using the Kanban Methodology
- As trained Industrial Engineer with close on 25 years' experience as IT Professional and Business Executive in the mid-market IT industry, Mathias Tölken loves to share his experiences and expertise with others.

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