60. The Impact of Adding Business Analysts to the IT Team

Starring: Hendré Claassen (Information Systems Manager, Fruitways)
Episode Type: 
Case study

In this Episode, Hendré gives some background as to what triggered Fruitways to add Business Analysts – first to the IT team and later into the different business units. He does touch on the prerequisites and gives recommendations on how to start and evolve this service to the business by interrogating his own journey. Mathias and Hendré furthermore discuss what the role of a Business Analyst comprises of and how the ideal candidate for this role looks like. They also touch on how to select the tools for the service, with the specific eye on the constraints of any midmarket company.

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