59. 5 Years from Chaos to Control

November 28, 2018


In this Episode Richard Doucet, IT Manager at Armour Transportation Systems and I talked about the five years he is now at Armour Transport. When he arrived, he found a team in disarray and without much pride in their work.

Throughout our discussion he shared quite a few nuggets about some key initiatives and milestones that helped him to build a well-performing IT department, a team that understands that their eventual purpose is to keep the trucks moving.

It was not always plain sailing, but one can hear the pride when he shares how business leaders are these days praising the work and attitude of the team. See for yourself. I am sure you will find the one or other tip that could also assist you and your team.

Listen to this episode:

About the author

Business Agility Coach | Abundance Thinker | Helping Mid-Market Companies Evolve by Using the Kanban Methodology
- As trained Industrial Engineer with close on 25 years' experience as IT Professional and Business Executive in the mid-market IT industry, Mathias Tölken loves to share his experiences and expertise with others.

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