Day 5 Agenda – 24 May 2018

Live Sessions

The following three sessions were scheduled LIVE and will be available as recordings to All-Access Pass holders after the Summit concludes. 

Paul Galland
Director and Value Creator, Flipside Enterprise Services

Live Session Completed

55. Let's Chat About the Evolution of Information Management - with Paul Galland

Topic Type: Process Automation & Analytics
Session Type: Mastermind
IT Leadership Focus: Operational
Scheduled for: 09h00 (GMT/UTC) on 24 May 2018 (View in Your Time Zone)

Have a look what other IT leaders asked Paul about this topic. Do these insights also apply to you? Is here maybe an answer to a question you always wanted to ask, but did not yet have the chance to?
- Should we keep all data and for how long?
- Does the cloud vs on-site discussion influence your data strategy?
- How does compliance, legal and security play into these decisions?
- How should you approach Master Data Management?
- Is data analysis in all its forms really the panacea it is touted to be?
- Are AI and machine learning going to materially change the playing field?
- And why is the human component still so important?
This session gave a glimpse of the power of a Mastermind Group by not only "Asking The Expert", but also engaging with other IT Leaders during this multi-party video session.


Live Session Completed

56. The Power of Community - Q&A Session With & Closing Remarks by Mark Geschke & Mathias Tölken

Topic Type: Digital Transformation (DX)
Session Type: Panel
Scheduled for: 17h00 (GMT/UTC) on 24 May 2018 (View in Your Time Zone)

In this session Mark & Mathias gave an overview of their vision for the community of IT Leaders.
They will also provided more information on the bonus offers available to Summit Attendees and All-Access Pass Subscribers and outlined the next steps you can look forward to.
What ensued was a lively discussion about the needs of IT Leaders and people in general for supporting communities and what the attendees see as potential next steps for this community of IT Leaders.

Pre-Recorded Sessions For the Day

The following sessions have been recorded and edited prior to the Summit and will be available for 24 hours to all Summit attendees, starting from 24 May 00h00 (GMT/UTC)(View in Your Time Zone). Continued access after this window period is reserved for All-Access Pass holders.

3. Portfolio Kanban – The Common Sense Approach to Scaling Lean

Topic Type: Fast Execution
Session Type: Expert
IT Leadership Focus: Operational

Is Portfolio Kanban applicable at team level and what are the KPIs and measurements one can and should apply? During the session, Dimitar answers the following important questions:
- How does Portfolio Kanban differ from personal or team Kanban?
- How is Portfolio Kanban applicable on the team level?
- What metrics or KPIs are important?
- How do we bridge the gap between strategy and execution?

Craig Armour
K C Armour & Co

7. Fast Facts - Bringing Information Closer for an Accelerated Business.

Topic Type: ​Process Automation and Analytics
Session Type: Expert​
IT Leadership Focus: ​​Operational

What is the one thing that’s holding your business back?  It’s probably not what you think it is…
There is one simple metric which defines the speed at which your organisation can move – The speed at which you can make a decision.
And behind each decision lies the information you need to support it.
Bringing information closer to the people who need it will help them to make faster decisions, and accelerate the speed of your business.
Even small improvements to the way information flows through your organisation can bring significant improvements in productivity.
We look at the principles and tools you need to kick start that journey.

Riaan Strydom
IT Manager,
Mint Management Technologies

11. Perception is Reality - Why it is Imperative for IT Teams to Communicate Better

Topic Type: ​Career & Personal Growth
Session Type: Case Study
IT Leadership Focus: ​Tactical

People judge you on what they know about you.
This is a threat, but can also be used as a great opportunity to remodel the image of you, the IT Leader, as well as your team.
In this Case Study, Riaan tells us why the phrase "Perception is Reality" did profoundly change his outlook on life and what it prompted him to do.
He further delves into the power of formal and informal communication and the importance of sticking to your commitments.
Along the way he shares his learning points and gives tips to anybody who would want to copy some of his successes.

Tom Henricksen
Speaker, Coach, and Author,

12. TechnoLeaders: Steps to Enhance Your Technical Leadership

Topic Type: IT Leadership & Management Skills
Session Type: Expert
IT Leadership Focus: ​Operational

Leading teams of technology professionals takes a mix of leadership and technical understanding.
In this session we will step you through the process of how you can take your technology position and become a leader in your field.

Tim Dixon
Chief Vision Officer, AQnx Inc.

14. Driving Culture Change to Support Execution of Digitization Strategy

Topic Type: Digital Transformation (DX)
Session Type: Expert​
IT Leadership Focus: Strategic

Tim Dixon having served as learning and innovation consultant for 25+yrs, shares three case studies grounded in theories of organizational transformation to outline IT Leaders’ role as culture change-agent to support a SME’s execution of digitization strategy for business growth.
Data illustrates the impact of initiatives involving diverse stakeholders beyond the IT leader, ensuring change-leadership learning programs supported technology-based transformation.

20. How Best to Engage With Consultants? - Tips & Tricks From a Group of Practitioners

Topic Type: IT Leadership & Management Skills
Session Type: Panel
IT Leadership Focus: Operational

To be exact, this is the Xuviate DXP Mastermind Group, where DXP stands for Digital Transformation Practitioner.
They are a global group of just under 20 Practitioners from 9 countries, 4 continents and 15 time zones who meet every 2 weeks for 2h in a Mastermind session.
All members of this group do have 15+ years experience.
Some of them have been consultants for most of their career, but the majority have previously worked "on the other side of the fence" - mainly in IT departments in corporates and mid-sized organisations.
For this session we did deviate a bit from the usual session program and Mathias picked their brain to get some tips and tricks on how to best engage with consultants. 

Topic Type: ​ IT Staff Management
Session Type: Panel
IT Leadership Focus: Tactical

How do we handle a team member who does not pull their weight?
Is it all about training, developing and accommodating the person?
Or is there a time when it would be better to part ways?
And how would we go about it either way?

Matt Philip
Director of Global Talent and Capability,

30. The Service-Delivery Review: The Missing Agile Feedback Loop

Topic Type: Fast Execution
Session Type: Expert
IT Leadership Focus: Operational

In today’s digital-service economy, IT organizations need not only the ability to change but to change in the right direction.
That is, they need to be able to sense and respond to feedback in order to continuously recognize and measure gaps in their understanding of the customer’s view of their fitness for purpose.
Though the standard agile feedback loops -- product demo, team retrospective and automated tests — provide valuable awareness of health and fitness, many teams and their stakeholders struggle to find a reliable way to understand an important area of feedback, including their level of agility: the fitness of their service delivery.
This session introduces the service-delivery review as the forum for this feedback.
The context will be for software-delivery teams but the lessons will be applicable for any team, group or department that provides a service. .

Peter Reid
 Mint Intelligent Insights

37. So When Will the Machines Take Over?

Topic Type: ​​Emerging Technologies
Session Type: Expert
IT Leadership Focus: Strategic

The most common question an AI expert can get today is “will the machines take over?”
While this is usually a bit tongue-in-cheek, the fact remains that AI is having an immediate and pervasive impact on everyone’s lives, from simplifying our image searches to dramatically changing the jobs landscape in certain industries.
In this session we explore the impact of AI on our future, from the next six months to when the machines do actually take over

Doug Batchelor
Head of IT – Middle East and Africa, Microsoft

38. Eat Your Own Dogfood – How Microsoft Deploys And Uses Their Own Technologies

Topic Type: ​​​​Digital Transformation (DX)
Session Type: Expert
IT Leadership Focus: Operational

“In Microsoft we are our own biggest customer.
This is extremely important as we deploy all our new innovations and technologies to our own 220 000 users worldwide before taking it to the market.
The digital transformation of Microsoft is taking place while we continue to deliver significant value to our shareholders.
This experience puts us in a unique position to guide and advise our customers as they embark on their digital transformation journeys.”
In this session Doug shares some of his experiences from a technology and a IT Leadership perspective.

Moerieda Mackay
Founder and CEO, Stride Consultancy Services

40. Design Thinking

Topic Type: ​​​​Digital Transformation
Session Type: Expert
IT Leadership Focus: Strategic

In this session we will exploring Design Thinking as a process for complex problem solving and innovation.  We will define what design and design thinking is, how it brings value and how to get going with it in organisation in a very simplistic manner.

Jacopo Romei
Strategic Independent Consultant

43. Extreme Contracts

Topic Type: ​​​​​Governance, Risk and Compliance
Session Type: Expert
IT Leadership Focus: Operational

We are used to relying on contracts as recovery devices, made up to protect us when things go wrong: “read, this is what we said”, or “read, this is what we expect from you!”.
This is definitely not enough. Knowledge work needs a way deeper level of collaboration which happens *despite* usual contracts rather than thanks to those.
We don’t know anything better than a positional negotiation style: they say 1000, we say 500 and we hope to meet somewhere around 750, losing energy, time, money(!) and, ultimately, the will to do our best.
If there are healthy negotiation principles, what happens if we take them to the extreme, by learning the purest lesson from every past project? Is there any chance to put better contracts in place, meant to help us develop and deliver more value together?
I call that chance “Extreme Contracts” and I am not afraid to tell what happened when we tried them out.