Good service provider selection not only frees up expensive internal resources or complements non-existent internal skills, but can also significantly contribute towards achieving business goals. This is especially true for small and medium businesses that do not have sufficient funds to appoint people in all the required roles.
But how to approach this topic and how to decide when to insource and when to outsource? And are we not sometimes able to just buy the cheapest option versus developing and investing in a strategic partnership?
Strategic Sourcing is the fourth of 15 BTM Competencies Every IT Leader has to Master, but it keeps popping up as a topic in our Mastermind Groups and thus I feel that it warrants a blog article of its own.
In this article I will introduce the concept of linking outsourcing to your business strategy and assist with identifying some initial leverage opportunities in your business.