All Posts by Mark Geschke

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About the Author

DX Sensei, Mastermind Facilitator, Abundance Thinker or CEO, call me what you like, but know this: I am extremely passionate about helping IT leaders from mid-sized businesses discover their true potential and realise just how important they are to helping their employer survive and thrive in our increasingly digital world.

May 18

Why We Organised the IT Leader Growth Summit?

By Mark Geschke | Digital Transformation , Strategic IT Leadership

By now you will have no doubt heard or seen something about the IT Leader Growth Summit for IT Managers, Heads of IT and CIOs of mid-sized businesses that kicks off this Sunday.

Yes, that is a Xuviate Summit!

With 55 sessions to prepare and a whole summit infrastructure to pretty much build from scratch, it should be no surprise to hear that we have been extremely busy over the last 6 months.

The great news is that IT leaders everywhere love the concept and we already have signups from 41 countries from 6 continents.

Best of all, every single one of the 45 pre-recorded and 11 LIVE sessions will be available for FREE for a specific period of time between 20 and 24 May!

And this last bit is generally what freaks everybody out.

Why on earth are we putting in so much effort, over so many months, to just give it all away for free?

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Jul 25

Culture Trumps Technology In Digital Transformation

By Mark Geschke | Digital Transformation , Strategic IT Leadership

It is easy for an IT leader in a mid-sized business to look at all the exciting technological advances from around the world and conclude that most of it is hype and of little relevance to their current employer.

In a similar vein it is easy to assume that digital transformation is just a current buzzword of the IT industry and will soon be eclipsed by something even more exciting.

Unfortunately, this thinking is very dangerous and could quite literally stall an otherwise promising career!

The critical mistake that most IT and business leaders make is to believe that digital transformation is primarily about shiny new technology.

It is most certainly not!

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Jul 11

How to Kick-Start Digital Transformation Without CEO Support?

By Mark Geschke | Digital Transformation , Strategic IT Leadership

Many IT leaders in mid-sized businesses strongly believe that digital technologies are undervalued by their employers and that they could be playing a much more influential role in shaping the future of the business.

If you are such an IT leader, however, you will also know just how hard it is to convince other senior leaders (including the CEO) to see the same exciting future you see.

Your one option is to chip away at their reluctance and hope they will come around over time.

You just don't know how much time this will take and your past experiences are not really encouraging...

Or you could adopt our proven 7-step kick-start guide and gain serious momentum in as little as 3 months....

The choice is yours!

Which one will it be?

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Jun 27

Should IT Sell Services to External Customers?

By Mark Geschke | Mastermind Digest , Operational IT Leadership

In some mid-sized businesses IT has developed unique insights and services that could, in theory at least, be productised and sold to existing customers as a value-add, thereby creating revenue from a function that has traditionally only operated as a cost-centre.

But just because this is possible and usually puts a smile on the faces of business executives, doesn’t necessarily mean it is a good idea. 

How should the IT leader think about and approach such an opportunity?

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Jun 23

Should IT Seek Responsibility for Non-Core Business Activities?

By Mark Geschke | Mastermind Digest , Operational IT Leadership

IT Managers and CIOs have become masters at managing complexity.

This has not escaped the notice of senior business leaders who sense an opportunity to use this skill for managing some of the other, non-core business functions such as facilities, maintenance and others.

It is quite easy to see how this could save costs for the business, but what does it mean for the IT leader who wants to grow?

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Jun 21

Who Should Handle IT Procurement?

By Mark Geschke | Mastermind Digest , Operational IT Leadership

IT procurement is the series of activities and procedures in a business for acquiring information technology (IT) hardware, software and services. It involves both strategic and administrative responsibilities and a frequent question of IT leaders in mid-sized businesses is who in the business should handle which parts of the process.

Due to the complexity of making IT purchases, the obvious answer is to keep this within IT and away from the central procurement function. But is this really the right choice when one considers that procurement in general is a fairly well-defined process and requires many other competencies which are not specific to IT at all?

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Jun 13

7 Steps to a Kick-Ass Service Desk

By Mark Geschke | Tactical IT Leadership

If you are the IT Manager of a mid-sized business, I have a 90% chance of being accurate when I say:

Your IT environment has become so complex and business now expects so much from you that you are feeling completely overworked and can barely keep your head above water.

But it doesn't have to be like this and there are some really simple steps you can take to quickly dig yourself out of this bad situation.

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May 16

Business CIOs Urgently Needed – But Most IT Leaders Still Don’t Get It!

By Mark Geschke | Digital Transformation , Strategic IT Leadership

I seriously believe that every growth-minded mid-sized business will appoint a Chief Information Officer (CIO) within the next 3 years!

And not just any CIO, but a real business-savvy leader that knows how to create business value from technology and who is respected at the highest levels for strategic business contributions.

Even more contentious is my firm belief that most current IT leaders will not be ready to step up when the time is right.

 
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Apr 05

3 Reasons Why SMEs Should Hire a Business Technology Advisor

By Mark Geschke | Other

Xuviate has been very privileged to be part of not one, but two separate startup accelerator programs over the past two years.

Business advice from the likes of Andrea Böhmert (Knife Capital), Keith Jones (sw7), Riaan Pietersen (Blue Oceans Consulting), Mike Joubert (The Billybo Group), Richard Dewing (Cibecs), Waldo Steyn (ENS Africa) and Marc Ashton (Moneyweb) has been invaluable to us for successfully navigating our business through the last 18 months.

And that got me thinking.

If Startups benefit this much from getting external advice, how much could established small and medium businesses gain from engaging with strategic, external advisors who can assist with complex business technology questions?

When one stops to think about this, the answer is "actually quite a lot" and it is quite surprising that we don't (yet) see more businesses turning to such advisors.

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Mar 22

The 5 Stages of Digital Transformation Maturity in Mid-Sized Businesses

By Mark Geschke | Digital Transformation , Strategic IT Leadership

After many years of being on the sidelines of the digital transformation (DX) media frenzy you have decided that it is time to do something.

But where and how do you really start?


If you are like me, you will read all the information you can lay your hands on (articles, books, reports) ... and I suspect you will be as confused as I have been for a long time.

To save you all this trouble, we have created a super-easy to use digital transformation (DX) maturity model for mid-sized businesses.

By applying it, you will not only learn more about the big picture of digital transformation, but also gain clarity on what your possible next steps should be based on your current level of maturity.

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