Do your customers expect your team to deliver value on time?
Yes? Then you would probably want to first use your Kanban Cycle Time Scatter Plot to analyze past performance and establish realistic service level expectations.
But you can go one step further with the WIP Run Chart and Aging WIP Chart to keep a close eye on your team's current performance and detect possible problems long before they actually impact on your service levels.
You may not immediately understand all that I am showing you in this episode but I thought it would be a good idea for you to actually see everything you can do with these powerful charts.
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