According to Donald Miller from BusinessMadeSimple, there are 4 main roles people gravitate towards in a crisis.

Once we become aware of what those are, we are better able to understand the reactions of others and also choose which roles we want to step into.

In this Business Agility Daily episode I'll give examples to explain all 4 roles and leave you with something to ponder: 

What role do you want to focus on during this crisis?

Its easy to want to aspire to be a hero or a guide ...but what role do you really play at the moment? Tell us in the comments below ...